Privacy Policy

Natanya Coaching website is owned by Natanya Coaching, which is a data controller of your personal data.

Effective Date: 11th August, 2023

We have adopted this Privacy Policy, which determines how we are processing the information collected by Natanya Coaching, which also provides the reasons why we must collect certain personal data about you.

At Natanya Coaching, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Information we collect:

We may collect various types of personal information, including but not limited to:

• Contact information (e.g. name, email address, phone number)

• Health information (e.g. medical history, current health conditions)

• Payment information (e.g. credit card details, billing information)

• Demographic information (e.g. age, gender, location)

• Communication preferences

• How we collect information:

We collect information through various methods, including:

• Information you provide, directly to us through our website, forms, or during consultations

• Information collected automatically through cookies and similar technologies when you interact with our website

3. How we use your information:
   

• Providing coaching services and personalized advice

• Processing payments and managing billing

• Sending relevant communications, including appointment reminders and updates

• Analyzing and improving our services, website and user experience

• Complying with legal and regulatory requirements

4. Disclosure of information:

We may disclose your personal information to:

• Our health coaches and staff to help you with services

• Third-party service providers who assist in business operations (e.g. payment processors, IT support)

• Legal authorities if required by law or to protect our rights, privacy safety or property

• Appropriate crisis services if your safety, or the safety of others, is at immediate risk

• With your explicit consent, we may share information with other healthcare providers involved in your care

5. Data security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please be aware that no data transmission over the internet can be guaranteed to be 100% secure.

6. Your choices:

• You have the right to access, update, and correct your personal information

• You can withdraw your consent for us to collect and use your personal information at any time, subject to legal and contractual restrictions

• You can unsubscribe from marketing communications at any time

7. Cookies and tracking technologies:

We use cookies and similar technologies to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.

8. Links to Third-Party websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the effective date.

10. Contact us:

If you have any questions, concerns, or requests regarding your personal information, or this Privacy Policy, please contact us at natanya@natanyacoaching.com

By using our services and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.